Blackstone Products Reviews

I really do like my Blackstone and it cooks everything great, but the propane tank setup kind of tests my patience. It’s not exactly hard to hook up or swap out, but if you’ve got the griddle anywhere near a wall, it turns into this awkward little hassle that I wish was easier. Access could definitely be better. Overall I’m still happy with it, but every time I deal with the tank I’m like, come on, this could’ve been simpler.

I’ve had this for a few months now, or at least it feels like it’s only been a few months, and the ignition is already giving me trouble. At first I thought it was just a one-off thing, but then some days it’ll click forever and never light, and other days it won’t do anything at all. I changed the battery and checked what I could, maybe a week or two ago, or whenever it started getting really annoying, but it’s still the same. It’s frustrating when you’re just trying to make dinner and the thing won’t even start.

The site is fine overall, but I found some of the accessory listings a little confusing when it comes to which models they actually fit. I ordered one that seemed like the right match, but it ended up being slightly off. Anyway, it wasn’t a huge deal, just kind of annoying.

I grabbed this for my Blackstone it just made sense once I used it. After dinner, scraping everything down and adding a little oil felt way easier than before. Nothing fancy to figure out, it just works and makes cleanup feel less like a chore

I had an issue with my Blackstone and wasn’t really sure how the warranty stuff worked. I messaged customer service, and they got back to me fast, which was nice because I was already expecting it to be a whole hassle. They just asked for a few details and some photos, nothing too complicated. Anyway, they ended up sending me the part I needed and kept me updated along the way. The whole thing went way smoother than I thought it would. Really appreciated the help, and it definitely made me feel better about buying from them.

I looked around blackstoneproducts.com for promos and discounts, and some of the deals were okay, but a few felt like regular prices with a sale label slapped on. Shipping also kind of wiped out part of the savings for me. It’s not bad overall, but I was expecting a little better. Has anyone else noticed the same thing with their deals?

The griddle works fine and I use it without any real issues, but trying to find the right replacement parts is way more frustrating than it should be.

I actually liked the product, which made the whole return experience with Blackstone even more disappointing. I wasn’t expecting it to be perfect, but I definitely didn’t think it would feel this stressful.

The return instructions were confusing, and I had to send a few emails before I finally got a clear answer. Then the refund took longer than I expected, and I ended up having to chase it down myself, which was really frustrating.

I wouldn’t say they’re a terrible company or anything, but the return process seriously needs to be easier. After dealing with this, I probably won’t order directly from them again unless I’m completely sure I’m keeping it.

I thought the price was reasonable for what I ended up getting. It’s not the absolute cheapest option out there, but in my experience, when something feels better made, it’s usually worth paying a little more. The only thing I’d say is that the shipping could’ve been a bit smoother, but overall I’d still call it a good value.

The accessories was really handy, and the bundle save me some time getting everything together.

I’ve been using this griddle out on my patio and overall it works really well. The only thing is, like every outdoor cooking setup ever, the wind finds a way to be annoying. I usually have to turn it a bit or block the breeze somehow to keep the heat steady. Not a huge deal, but definitely something to deal with if you’re cooking outside.

The box showed up late, and the tracking barely updated the whole time. Really loved playing the classic game of 'Where is my package?' with zero helpful clues. Super fun experience.

I’ve bought from Blackstone a handful of times over the years, they’ve never done me wrong. The griddles work the way they should, hold up well, and don’t feel like some cheap product rushed out just to make a buck. I respect a brand that actually delivers what it promises instead of cutting corners. Blackstone has earned my trust, and I’d give them 5 stars without hesitation...

Overall, I’ve had a good experience with my Blackstone. It heats up well, cooks evenly enough for what I need, and it’s been simple to use without much hassle.

The one thing that gets a little frustrating is the shelf and prep area. Once I’ve got plates, utensils, oil, seasonings, and food out there, the side shelves start feeling cramped really fast. I end up shuffling things around more than I’d like.

It’s definitely not a bad product, and I’d still say it performs well. I just think the layout could be more functional, especially if you’re doing a longer cook or making a bigger meal...

The burgers were good, and I did enjoy mine overall. That said, the temperature seemed a bit uneven in parts, like some bites were hot and others not as much. Maybe I’m being a little picky, or maybe it was just an off day, but it’s something I noticed while eating. I’d probably still give them another try.

The griddle itself cooks fine and does what it’s supposed to, but I regret not looking more into how much propane it goes through. I mostly use it for weekend cooking, and it burns through fuel faster than I expected. Not a dealbreaker, but it’s annoying and something I wish I’d considered before buying.

I was expecting this to roll a lot easier, but it feels heavy and the wheels get stuck more often than they should. Maybe it’s just me, but I feel like something with wheels shouldn’t be this frustrating to move around.

I was a little worried about seasoning the griddle at first, but the instructions on the site were easy to follow. It took some time and definitely made a bit of smoke, but once it was done, the surface came out nice and slick. My first cook didn’t stick at all, so I’m guessing if you follow the steps, it’s probably not as intimidating as it seems. Overall, I’m really happy with it

The griddle itself works well and I’ve been happy with how it cooks. That said, storing it has been more frustrating than I expected. I didn’t realize how much space it would take up on my patio and in the garage, and even with the side shelves folded down it still feels bulky. I really wish the site had clearer storage photos or measurements. Overall, it does the job once it’s set up, but I’d definitely plan ahead for where you’re going to keep it

I was expecting the assembly to take a while, but it was actually really simple. I had it put together in very little time, which was a nice surprise